Terms of Service – GraceHub
GraceHub

Terms of Service

Effective Date: June 1, 2026  |  Last Updated: June 1, 2026

Welcome to GraceHub, a service provided by KUAGEAR LLC, a California limited liability company ("Company," "we," "us," or "our"). By accessing or using our website at trygracehub.com or any of our services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

1. Acceptance of Terms

By using our Services, you confirm that you are at least 18 years old, have the legal authority to enter into these Terms, and agree to comply with all applicable laws and regulations.

2. Description of Services

GraceHub provides a 24/7 AI-powered receptionist platform for local businesses. Our Services include, but are not limited to:

  • AI-powered chat and voice receptionist agents
  • Lead capture and appointment scheduling automation
  • Missed call text-back functionality
  • Business communication tools powered by GoHighLevel

3. Account Registration and Demo Requests

To access certain features or request a demo, you may be asked to provide your name, phone number, email address, and business website. You agree to provide accurate and complete information. You are responsible for any activity that occurs through your submission or account.

4. Communications and SMS Consent

By submitting your contact information through our website or demo opt-in forms, you consent to receive communications from GraceHub, including SMS text messages, phone calls, and emails related to our Services. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP to any text message.

5. Payment Terms

Certain Services may require payment. Pricing will be communicated to you prior to purchase. We use third-party payment processors (such as Stripe) to handle transactions. By providing payment information, you authorize us to charge the applicable fees. All fees are non-refundable unless otherwise stated in writing.

6. Acceptable Use

You agree not to:

  • Use our Services for any unlawful purpose
  • Interfere with or disrupt the integrity of our platform
  • Attempt to gain unauthorized access to any part of our Services
  • Use our AI agents to harass, deceive, or harm others
  • Resell or redistribute our Services without written permission

7. Intellectual Property

All content, branding, technology, and materials associated with GraceHub are the property of KUAGEAR LLC or its licensors. You may not copy, reproduce, or distribute any part of our Services without prior written consent.

8. Third-Party Services

Our platform integrates with third-party tools including GoHighLevel, Stripe, and others. Your use of those services is subject to their own terms and privacy policies. We are not responsible for the practices of third-party providers.

9. Disclaimer of Warranties

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our Services will be uninterrupted, error-free, or free of harmful components.

10. Limitation of Liability

To the fullest extent permitted by law, KUAGEAR LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of or inability to use our Services, even if we have been advised of the possibility of such damages.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts located in California.

12. Changes to These Terms

We reserve the right to update these Terms at any time. We will notify you of material changes by updating the "Last Updated" date above. Your continued use of our Services after changes are posted constitutes your acceptance of the revised Terms.

13. Contact Us

If you have any questions about these Terms, please contact us:

KUAGEAR LLC (GraceHub)
Email: [email protected]
Website: trygracehub.com

© 2026 KUAGEAR LLC. All rights reserved. GraceHub is a brand of KUAGEAR LLC.